PRIVACY POLICY
Last updated 28 October 2026
This explains what personal information GolfBallers UK collects, why, and your rights. The data controller is GOLFBALLERSUK LTD (company number 15604663, registered office 19 School Avenue, Wednesfield, Wolverhampton WV11 3NA). Contact us at golfballersuk1@gmail.com or Unit 6C, Wednesfield Business Park, Wolverhampton WV11 3SF.
What we collect
| When | What | Why (lawful basis) |
|---|---|---|
| You buy something | Name, email, phone, delivery address, what you bought | To take payment, deliver and support your order (contract). To keep accounts (legal obligation). |
| At checkout, if you choose | Birthday (day and month only) | To send you a birthday treat (consent). |
| At checkout or sign-up, if you choose | Your choice to hear about new stock by email and/or WhatsApp | To send you offers and early access (consent). |
| Valuation, fitting or contact forms | Name, email, phone, club details, preferred date | To reply to your request (steps before a contract). |
| Newsletter sign-up | Email address | To send you new arrivals and offers (consent). |
Card payments are handled by Stripe. We never see or store your full card number.
Who we share it with
- Stripe, to process payments.
- Cloudflare, which hosts this website and stores order records.
- Our email providers (Google and Resend), to send order confirmations and replies.
- Delivery companies (Royal Mail, Evri, Parcelforce), with your name and address only.
Some of these providers process data outside the UK. Where they do, they use safeguards recognised under UK data protection law. We never sell your information.
How long we keep it
- Order and accounting records: 6 years, as required by HMRC.
- Marketing preferences and birthday: until you unsubscribe, or 24 months after your last order or interaction.
- Form enquiries: 12 months, unless they lead to a sale or trade-in.
Your rights
You can ask to see, correct or delete your information, object to how we use it, or ask us to stop marketing at any time. Every marketing email has an unsubscribe link. Just email us and we’ll reply within one month.
If you’re not happy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.